Job Information

ServiceNow, Inc. Sales Operations Analyst in Amsterdam, Netherlands

ServiceNow believes in the power of technology to reduce the complexity in our jobs. At ServiceNow, we make work, work better for people with modern digital workflows that create great experiences and unlock productivity.

Built on the Now Platform ( , our product portfolio delivers the IT ( , employee ( , and customer ( workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation. Companies can simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform.

What you get to do in this role:


We are a multinational team where diversity and inclusion play a key role. Our team delivers outstanding support to our Sales partners every quarter resulting in revenue growth, higher productivity, improved sales cycle velocity, and better customer engagement.


We are looking for an advanced candidate with Sales Operations experience in a multinational IT company. This is an opportunity to work within an organization on a rocket-ship trajectory with an industry leading technology and amongst some of the brightest and most passionate professionals in the business.

What you get to do in this role:

  • Support and advise the sales force in the sales transaction and forecasting process

  • Build business relationships with regional sales team(s)

  • Work in partnership with the sales team to ensure pricing policies and deal strategy are clearly understood

  • Suggest creative pricing and payment solutions balancing customer need and pricing policies

  • Review Quotes and Order Forms for accuracy and completeness

  • Ensure all Orders are approved within pricing and discount policies

  • Interface to Deal Desk, Finance and Legal as needed (i.e. revenue recognition)

  • Maintain account information in the ServiceNow sales automation tool

  • Ensure accuracy of sales forecasts

  • Assist assigned territories with the business planning process

To be successful in this role you have:

  • Proven experience of Sales Operations processes in the IT Industry;

  • The 5 C’s of Creativity, Critical thinking, Curiosity, Communication and Collaboration

  • Excellent business relationship skills

  • Organized, with excellent attention to detail and the ability to work in a fast-paced environment

  • Proficient with CRM management and forecasting.

  • Experience in the use of sales process automation tools

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.