CASY-MSCCN Jobs

Description

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage.

Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Key job responsibilities

Your job responsibilities as a Prod Compliance Sr. Associate may include:

• Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets.

• Must be able to comprehend SOPs with minimal support and identify opportunities.

• Identifies anomalies through audits (SOP defects, Process gaps etc.).

• Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale

• Proposes solutions on quality/productivity and work on milestones with managers

• Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner.

• Prepares key insight trends and share reports on regular basis.

• Provide feedbacks to the associates and close loop on audit observations.

• Respond to stakeholders with guidance and flags any updates to Lead/Manager

Skills:

• Proficiency in verbal & written communication in English

• Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.

• Strong attention to details.

• Ability to analyze and identify patterns in large data sets.

• Decision making aptitudes based on given guidelines and in ambiguous contexts.

• Must be comfortable working with large data sets.

• Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

About the team

The Dangerous Goods team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Prod Compliance Sr. Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies.

Basic Qualifications

• 1+ years of data-driven business operations processes experience

• Bachelor's degree

• Experience with Microsoft Office products and applications

• Experience with Excel

• Previous experience in Auditing and analyzing data for error trends

• Business Process Outsourcing, Operations processes; Database management is an added advantage

• Proficiency with MS Excel, VBA, SQL and knowledge of Data Warehouse

• Proficiency in English (B2+)

• Proficiency in Arabic (B1+)

Preferred Qualifications

• Knowledge of consumer product compliance processes and regulations

• Experience in regulatory compliance management with government agencies

• Experience in designing and implementing custom reporting systems using automation tools

• Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems