Siemens Teamcenter Support Engineer (f/m/d) in Amberg, Germany
Job Family: Information Technology
Req ID: 389813
Knowledge for the world of tomorrow.
We develop networks that supply our cities with light and heat intelligently and we know our way around automation and digitalization in the process and manufacturing industries. For these and many other future projects, we need smart thinkers who bring skills, creativity, and dedication to the table. People like you! Experienced researchers who boldly broaden horizons, true specialists, and clever minds who like to get to the bottom of things. In short, help us tackle the most exciting challenges and put into practice what really matters. We’ll give you the opportunity to really make a difference. So what are you waiting for? Take your next career step with us.
About this position.
Your main focus is on providing technical support for our internal Teamcenter end-users worldwide. In this role, you act as the connector between the end-user and the solution team
Additionally, you work closely with users, key users, our first-level helpdesk, and the Teamcenter system administrator, delivering regular updates on support tickets
You are responsible for documenting incident reports, software defects, and enhancement requests
Furthermore, you perform crucial analytical steps during the troubleshooting phase, analyzing Teamcenter, database, and system log files to identify, clarify, and verify the reported issue. Workflows, SAP interfaces, and TCRA reporting will be among your primary areas of focus
You assist in specifying solution proposals with our users, collaborating closely with the Teamcenter solution team
You are responsible for testing and documenting new Teamcenter releases and leading minor projects within the Teamcenter framework
The base is your completed degree in computer science, mechanical engineering, or a comparable technical education with relevant professional experience in the support environment
In addition, you bring long-term Teamcenter experience, whether as an architect, consultant, support engineer, developer, or system administrator
You possess a strong knowledge of databases (Oracle/MS SQL), Teamcenter software, PLM processes, and T4S-SAP interface. You have gained experience with TCRA. Knowledge of networking and communication technology, as well as programming languages, is advantageous
You have excellent English language skills, both spoken and written
Furthermore, you have gained practical experience in software analysis, development, or engineering
You have excellent problem solving skills. We also value your willingness to collaborate and your communication abilities, as well as your analytical thinking
An independent and structured work approach completes your profile
What we offer.
2 to 3 days of mobile working per week as a global standard
Attractive remuneration package
Development opportunities for both personal and professional growth
30 leave days and a variety of flexible working models that allow time off for yourself and your family
Share matching programs to become a shareholder of Siemens AG
Find more benefits here (https://new.siemens.com/de/de/unternehmen/jobs/benefits-was-wir-bieten.html)
Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
Make your mark in our exciting world at Siemens.
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities (https://new.siemens.com/de/de/unternehmen/jobs/arbeiten-bei-siemens/jobs-ohne-barrieren.html) .
www.siemens.com/careers (https://new.siemens.com/global/en/company/jobs.html) - if you would like to find out more about jobs & careers at Siemens.
FAQ (https://new.siemens.com/global/en/company/jobs/faq.html) - if you need further information on the application process.
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