Job Information

Aston Carter Patient Access Representative in ALLENTOWN, Pennsylvania


In search of Patient Access Reps to join our physician scheduling team! Job requires the ability answer a high volume of inbound calls on estimate 60-80 a day. You will act as the corresponding physicians office that the caller is trying to contact in order to help them with scheduling an appointment.

Patient Experience is key - they support over 148 practices in the Lehigh Valley

Must Have:

  • Customer Service

  • Experience dealing with Irate customer

Additional Skills & Qualifications:

  • Ability to handle Irate callers is key

  • 6mnths -1year healthcare experience

  • 1+year customer service experience

  • Great attention to detail

  • Ability to problem solve

  • Critical thinker

Experience Level:

Intermediate Level

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.